Supporting customers

Antonelli has traditionally provided support and advice to customers from gelato making to display and decoration. We provide an array of ice cream cones to complement your brand, incorporating customisation and added value, whether you are looking for simple, smart, generic or niche. Specialising in working alongside customers, we can help ensure important family or cultural traditions are maintained whilst using modern processes and world leading MEC3 ingredients. Also, over and above the usual hygiene inspections, we are continually striving to improve standards beyond the required level. We are inspected annually and accredited by SALSA (Safe & Local Supplier Approval). As bakers of organic products, the Antonelli bakery is also subject to regular audits by the Soil Association.

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Buying Local

As one of the few UK cones manufacturers, and sole UK maker of waffle cones, naturally the ‘miles to market’ are instantly less than many of our competitors, who import many of their products. So when you buy from us you are not just enjoying the benefit of high quality cones, but helping the environment and the UK economy too. The other benefit of buying UK manufactured cones, is the reduced lead time when demand is high and stocks are low.

We also endeavour to purchase from local trade suppliers, where possible. Whilst we are considering the environment we should also mention our recycling policy; with currently 92% of our waste being recycled and we are striving to increase this. Read more about our compostable products by following the link below and also see our GREENLINE range.

“I would like to say massive thank you for rapid and friendly, professional service I have received from you. I wish I knew about you guys before … Great experience all around and I will be a returning customer for sure.”

Margers, Manchester

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Technical Specialists

Located in the centre of the UK, our Antonelli Gelato Academy provides purpose built facilities enabling us to offer ice cream training courses and demonstrations. Whether you are starting up an ice cream business or you have your own gelateria or ice cream parlour, or you have years of experience but you’re looking for some tips on how to adapt your processes or recipes; our technical team are on hand to advise you at the appropriate level. Click on the blue box below to find out more about our ice cream training courses on our dedicated training website.

"Jonny is a great and very charming trainer! Antonelli is a great company to work with! You get great support."

Veronika, Cheshire

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Something for Everyone

As leaders in the specialist cones market, the Antonelli bakery team take great pride in baking a range of 'inclusive' cones to enable everyone to enjoy their favourite ice cream. To that end our product range includes organic, gluten free and additive free cones. There are no hidden ingredients in our products and our wafer cones are naturally low in sugar. MEC3 also provide products which are free from allergens and suitable for varied special dietary needs. Find out how we have supported some of our customers in our case studies on our blog page.

We also offer personalisation to allow customers to brand their cones either directly with our Personalised Smoothy® waffle cones or via branded sleeves.

“We spoke to everyone at the show…. Antonelli were the only company to make us feel like people and not just a number to them”

Neil & Clare, Yorkshire

Cheeky Monkey Won 2 Awards

Awards

Antonelli is a founder member of the ICA (Ice Cream Alliance) who recognise our outstanding MEC3 flavours at the annual Ice Cream Expo where we regularly pick up awards for new flavours of ice cream. In fact the Antonelli family have a track history of awards not just for products but for dedication to our business. In 1932 founder member Domenico Antonelli, our Great Grandfather, was awarded 'Cavaliere' status by the Italian Government for business success and contributions towards the good of the Italian community in Manchester. Similarly his son Romolo, our Grandfather, was also awarded the honour of "Cavaliere' in 1963.

Great British Bake Off

‘Unsung Hero of the Seaside’

This was the phrase used by Sue Perkins to describe ice cream cones when we were visited by the BBC’s Great British Bake Off team. The clip which featured the history of ice cream cones was partly filmed at the Antonelli Bakery. Who else would the BBC approach to tell them about cones manufacture other than the UK specialist? Sue explained how delicious our Smoothy® waffle cones taste, even without ice cream. View the clip and read more about our BBC appearances by clicking on the blue button below.

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Innovation

Our forefathers were successful because they were pioneers in the industry at the time. Their dedication and insight provided the foundation for us to continue to build and invest to proudly take the family business to the next level. As our mission statement suggests we are always looking to innovate whilst maintaining our traditionally high standards. Our investment in the Antonelli Gelato Academy, has enabled us to provide ice cream training courses, illustrating our commitment to the market we serve and our dedication to supporting our customers. We embrace technological change as you will see with our continuous development on this website. You also can follow us on Instagram, Twitter and Facebook.

Antonelli at Expo Harrogate

Find us around the UK

We will be attending a number of industry exhibitions over the coming year -click on the blue box below to see a full list of events, venues and dates, or contact us if you wish to arrange a meeting. Do come and see us for a chat about how we can help support your business.