Privacy Policy

What we collect

We may collect the following information:

• Name, Address, Postcode.
• Email Address
• Phone
• Subject
• Information completed in the “how we can help” box
• Orders or product preferences.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research
  purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.
• For processing your orders and managing and administering your account; delivering any
  services, products or information requested by you; responding to complaints or account enquiries.
• To verify your identity when required (you may lose your password or security information for example, and we may then need to ask you for other 'identifiable' information to protect your data from unauthorised access)

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Our website have SSL certificates and are HTTPS: encrypted.

Newsletters

All customers and contacts emails through the various forms of marketing whether they be website, exhibitions or calls will be offered to receive our newsletter’s, there will be an unsubscribe or opt out option available if selected their details will be deleted from the newsletter database.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@antonelli.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Social media, blogs and reviews

Any social media posts or comments you send to us will be shared under the terms of the relevant social media platform (e.g. Facebook / Twitter/ Instagram) on which they are written and could be made public.
Antonelli have no control over these platforms and are not responsible for this kind of sharing. You should read and understand the terms and conditions and privacy policies of the social media platforms you use.

If you make a comment on any of these services they must be not offensive, insulting or defamatory.
You are responsible for ensuring that any comments you make comply with any relevant policy on acceptable use of those services.